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Warranty


Warranty conditions
Brands Product Accessories Note
Ubiquiti 1 year 3 months The warranty period cannot be extended.
This is because we guarantee the manufacturer's policy.
Mikrotik 1 year 3 months Does not support any settings.
EnGenius 3-5 years 1 year *AccessPoint 3 years *Switches 5 years
Peplink 1 year 3 months
Ruijie 3 years 3 years
Other Brands Call for inquiry Call for inquiry

Equipment that is outside the warranty conditions are as follows:

  • The action is not taken by the brand owner or the authorized agent to do so from the brand owner or approved by the brand owner. In writing.
  • Equipment that has been painted or painted/rebranded/modified External characteristics in any way.
  • Equipment damaged due to faults or defects in the use of the cable.
  • Equipment that has been damaged as a result of being used in conjunction with devices other than equipment of the same brand.
  • Equipment damaged due to natural disasters or accidents such as lightning, floods, earthquakes, storms or heavy rains, etc.
  • Equipment damaged due to power surges, overpowering, or incorrect power supply usage Electrical variability Decay or corrosion caused by the installation environment. Vibrations, etc., caused by external factors of the point where the equipment is installed.
  • Equipment that has a shape or appearance that is unusual, such as broken, broken, chipped, bent, collapsed, cracked, or partially missing. Boards or chips have burn marks, etc.
  • EQUIPMENT CAUSED BY ABNORMAL USE OR INCORRECT STORAGE, SUCH AS BEING IN A ROOM WITH A DEVICE HIGHER THAN THE SPEC SUPPORTED BY THE DEVICE, WITH WATER STAINS, RUST MARKS, MOSS. THERE ARE BURNS. THERE ARE ANIMALS OR INSECTS INSIDE THE DEVICE, ETC.
  • The warranty sticker is in incomplete condition, such as being torn, removed, modified, or overlaid until the essence on the warranty sticker cannot be seen.
  • SERIAL NO.) IS MISSING OR TORN.
  • Equipment that has been unpacked, tampered with, unlocked, or released internal products without the company's staff.
  • DEVICES THAT ARE INSTALLED, MANAGED, CONTROLLED, OPERATED, OR USED IN CONJUNCTION WITH OTHER DEVICES THAT ARE NOT PROVIDED BY KNOWLEDGEABLE PERSONS AND DO NOT FOLLOW THE INSTRUCTIONS FROM THE BRAND OWNER OR FOLLOW THE CHARACTERISTICS (SPEC) OF THE DEVICE, SUCH AS THE USE OF THE POWER SUPPLY DOES NOT MATCH THE POWER SUPPLY OF THE DEVICE.
  • FOR SOME PRODUCTS THAT THE COMPANY DOES NOT HAVE A REPLACEMENT FOR OR BY ORDER PRODUCTS, THE COMPANY MUST WAIT FOR THE COMPANY TO SUBMIT THE CLAIM DIRECTLY TO THE CENTER ONLY.
  • For some discontinued products The company will change similar models or replacement models as appropriate. 

Address

HIGH TECHNOLOGY (THAILAND) CO., LTD. (Claim)
88/361 Moo 4, Phutthamonthon Sai 4 Rd.
Krathum Lom. Sam phran
Nakhon Pathom 73220
Tel. 090-667-2438(Sale), 088-8647888(Technical)

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