Terms And Conditions
Conditions for order cancellation
You can cancel the purchase transaction. Only in case the product has not been shipped. It is not possible to cancel orders for goods that must be made or ordered from abroad, which the company will notify you from the moment you place the order.
The company reserves the right to return the goods in cash, but you will be able to order other products that you wish to use for the same amount (please check the accuracy and actual requirements before placing the order and transferring the payment for the goods).
If you want to cancel your order
If you would like to cancel your order, please contact the following staff:
Tel : 090-667-2438,02-8141714
EMAIL: sale@high-wireless.com
Tel : 090-667-2438,02-8141714
EMAIL: sale@high-wireless.com
Conditions for returns
Refunds will be processed. In case the product meets the exchange-return conditions or where there is no replacement product.
After a paid order has been canceled. Refunds will be processed within 15 business days.
There are 2 types of refund methods.
- Customers paying by credit card We will cut the credit card limit within 15 working days with a 4% refund fee on the total amount.
- Customers who transfer money via bank We will take action. The customer must provide the account number with the remittance account number. The same account that paid for the account or the same full name only and paid the full amount of the transfer.
Conditions for requesting a replacement
- The Company welcomes exchange/return within 7 working days from the customer's signing of the product, if it is more than that date, the Company reserves the right not to accept exchange/return.
- The customer must return the product back to the company provided that the product that the customer wants to replace/return must be in perfect condition. The product must not be subject to any changes, including the price tag. Brand labels, handouts remain and packed. In the packaging of the products in the same condition as the company's condition. Forward the customer with proof of order. Photo evidence and a document from the center confirming that the product was actually damaged. Customers can change/return products in the following cases:
- Ship the wrong version of the product to the customer.
- Ship items that are different or do not resemble the image of the product displayed on the product details page.
- Ship products that are defective, damaged, or unavailable from the moment of receipt of the goods to the customer.
- The company reserves the right to check the condition of the returned products before shipping new items to the customer.
- The company reserves the right not to accept exchanges in all cases such as customers are unhappy with the product. The customer wants to change the product across the model, or the customer orders the wrong model.
- The company reserves the right to exchange products only under the company's policy and conditions.
In case of non-exchange of goods
The products that the company will not accept are as follows:
1. In case the customer ordered the wrong model and did not consult with the company or team first.
2. If the customer shares the device with other branded products and is not compatible with each other.
3. If the customer wants to set the equipment according to the requirements, not according to the requirements. Without consulting with the company's team first.
All such cases. It is not the responsibility of the Company.
1. In case the customer ordered the wrong model and did not consult with the company or team first.
2. If the customer shares the device with other branded products and is not compatible with each other.
3. If the customer wants to set the equipment according to the requirements, not according to the requirements. Without consulting with the company's team first.
All such cases. It is not the responsibility of the Company.
Return shipping address
HIGH TECHNOLOGY(THAILAND) CO., LTD.
88/361 Moo 4, Phutthamonthon Sai 4 Rd.
Krathum Lom. Sam phran
Nakhon Pathom 73220
Tel : 090-6672438,088-8647888
Line Official : @highwireless